Save your breath and your money. This hotel has THE WORST customer service I have ever encountered in my life. I booked a room for an event, pre-paid, and requested a courtyard facing room. When I spoke to the person who confirmed my registration everything was fine....Read more
Radison hotel , ontario calofornia, my family and I got stuck in a elevator for about five minutes. My kids were very scared. The elevator call box did not work. The alarm bell did not work. The fire panel on the floor we were staying on didn't work and had tape...Read more
I HAD THE ABSOLUTE WORSE EXPERIENCE EVER!!! I BOOKED A ROOM FOR ONE NIGHT, THE $$ FOR INCIDENTALS WAS NOT HELD FROM MY CARD BY WAS REMOVED FROM MY CARD, IN THE TOTAL OF $256. I WAS TREATED VERY POORLY. I WAS TOLD THAT THERE WAS NO COMPENSSTION I COULD BE OFFERED AND...Read more
Rosedale, New York
Radisson Staff Review
The management should teach staffs at Shanghai New world most importantly front desk ,what is called RESPECT abd how to talk to clients. Staffs in the front desk are very rude abd lack manners when speaking and answering clients questions.
Radisson - Review about Conference Attendance from Princeton, New Jersey
This weekend I attended a conference at this hotel. I had a great experience. But on 7/7/14 at 12:15 am I left the building to take my service animal out for a walk. Upon the-entering the building through the lobby I was stopped by the manager on duty. This man explained to me that I had to leave because dogs were not allowed in the hotel. When I explained that phoebe was a service animal, he said she was still not allowed to be in the hotel. I...
on 5-22-14 to 5-25-14 my daughters and i checked into the Radisson Hotel in Utica NY. on Sunday 5-25-14 my daughter found bed bugs in her bed. We called the manager up to our room and she told us they were bedbugs. She gave us a credit for the night before. Then I...Read more
During the Harley Davidson 110th Celebration in Milwaukee, Wisconsin a Canadian couple stayed at the Radisson Hotel in Wauwatosa, Wisconsin. Their room (no where near outside doors) was burglarized. They lost everything of any value. Cash-credit cards-jewelery-leather...Read more
I saw my maid Teresa clean our coffee pot and wipe down furniture with same rag as the one she cleaned our toilet with!!!!! The manager Tammi argued with us and said it was not what I saw??? Really??? So if you are in Colorado do no do not stay at any of these, refused...Read more
Don't Believe the Card! On the room key Radisson states: "100% GUEST SATISFACTION" "If you aren't satisfied, please let one of our staff know during your stay and we'll make it right or you won't pay. It's guaranteed." My daughter had the misfortune to stay at the LAX...Read more
We stayed at Radisson Fallsview on 6/15/2010 Invoice # 728627 the reservation was made thru enterainment book for king suite overlooking the falls a week prior. When we arived we was given a a double when I asked about it I was told that is what was booked. the room...Read more
Are you thinking of throwing a corporate event or some kind of large group get together WELL the Canmore Radisson Hotel in Alberta is not the place to go to!! They will say everything you want to hear but come the day of the event they will not come through nor keep...Read more
I came here for a 2 week conference. The room I had (on 12th flr) was clean but old. The toilet ran all the time even after they came to fix it (3 times) I finally just kept the door closed and stopped calling. A colleague changed her room 4 times because there are...Read more
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